Privacy Policy
At Intuitive Operations, we prioritize protecting the data privacy of small businesses. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website or services. Whether you are simply browsing our site or becoming a client, we value your trust, therefore, we commit to transparency and responsible data handling.
If you disagree with this policy, we kindly ask that you avoid providing us with your personal information.
YOUR PERSONAL INFORMATION AND PRIVACY
We collect, store, use, disclose, and manage your personal information to provide our services effectively and, at the same time, maintain a secure environment. Personal information includes details such as your name, email address, phone number, billing information, and other identifiers that allow us to deliver our services.
Furthermore, we take complaints about privacy matters seriously and have established a clear complaint-handling procedure. By providing your personal information through this website, you accept the inherent risks of online data transmission. However, you also agree not to hold us responsible for breaches of security unless we violate the law, act with gross negligence, or deliberately fail in our duties.
In addition, we may share de-identified or aggregated information with third parties for analytical or research purposes.
DEFINITIONS
Information and Records: Covers both electronic and physical records but excludes publicly available information and employee records protected under the Privacy Act.
Personal Information: Includes data that identifies you or can reasonably be used to identify you.
Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data.
COLLECTION AND USE OF PERSONAL INFORMATION
We collect and use personal information to:
- Provide services or relevant information tailored to your needs
- Process service orders and payments
- Manage collections and compliance
- Assess creditworthiness or employment applications
- Create online profiles for service delivery
- Determine eligibility for offers, promotions, or goods
- Respond to inquiries or fulfill legal obligations
In some cases, we may also share your personal information with related parties, trusted partners, electronic payment providers, government authorities (when legally required), technology providers, business advisors, external auditors, lawyers, or prospective business buyers.
Moreover, in urgent situations, we may disclose personal information without consent in order to prevent imminent threats to health or safety.
USE OF THIRD-PARTY SOFTWARE
We use third-party services such as Google Analytics, email marketing platforms, and payment processors. These providers may collect and process your personal information directly. Nevertheless, we carefully select these providers and ensure they maintain reasonable privacy and security standards.
DIRECT MARKETING
We may use your personal information for marketing purposes if you have consented. You may opt out at any time through contact information on our website or links provided in communications.
CROSS-BORDER DISCLOSURE
We may store your personal information in the Cloud or share it with overseas third parties that provide software, infrastructure, or maintenance services. By providing information, you consent to these disclosures. We are not responsible for non-compliance with privacy laws by overseas recipients.
SECURITY OF PERSONAL INFORMATION
We protect electronic data using access restrictions, strong passwords, and regular monitoring to ensure only authorized personnel access it. We store physical records securely in locked facilities and review our security measures periodically. Despite these precautions, we cannot guarantee complete protection against data breaches.
ACCESS AND CORRECTION
You must submit written requests to access or correct your personal information. We respond promptly, provided access does not affect others’ privacy, is not frivolous or unlawful, and can be verified. We may charge reasonable fees and withhold access until payment.
COMPLAINTS
For complaints or concerns, contact our Privacy Officer at contact@intuitive-operations.com. We respond professionally and promptly.
MORE INFORMATION
For further questions, contact us at contact@intuitive-operations.com. Read our Terms of Use for additional guidance on data usage.